1. Introduction
Keyrios ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our crime intelligence and threat assessment platform.
This policy applies to our website, API services, and all related services (collectively, the "Service"). By using our Service, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information You Provide
When you register for an account or use our Service, we may collect:
- Name and contact information (email, phone number)
- Organization and job title
- Account credentials (username, password)
- Payment information (processed by third-party providers)
- Communication preferences
- Any information you provide in support requests or feedback
2.2 Automatically Collected Information
When you use our Service, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- API usage logs and access patterns
- Cookies and similar tracking technologies
- Geolocation data (with your consent)
2.3 Third-Party Information
We may receive information from:
- Public databases and government sources
- News and media outlets
- Verified incident reports
- Business partners and data providers
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Provision
- Provide and maintain our crime intelligence platform
- Process API requests and deliver data
- Authenticate users and secure accounts
- Generate reports and analytics
3.2 Communication
- Send account-related notifications
- Provide customer support
- Send security alerts and updates
- Share relevant threat intelligence (with consent)
3.3 Improvement and Development
- Analyze usage patterns to improve our Service
- Develop new features and capabilities
- Conduct research and analytics
- Enhance data quality and accuracy
3.4 Legal and Security
- Comply with legal obligations
- Protect against fraud and abuse
- Enforce our Terms of Service
- Respond to law enforcement requests
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, such as:
- Cloud hosting and infrastructure providers
- Payment processors
- Email and communication services
- Analytics and monitoring tools
4.2 Legal Requirements
We may disclose information when required by law or in response to:
- Court orders or legal process
- Law enforcement requests
- National security requirements
- Regulatory investigations
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4.4 Consent
We may share information with your explicit consent for specific purposes not covered in this policy.
Important: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
Encryption: Data is encrypted in transit and at rest using industry-standard protocols
Access Controls: Strict access controls and authentication mechanisms
Monitoring: Continuous monitoring for security threats and vulnerabilities
Regular Audits: Regular security assessments and compliance audits
Employee Training: Staff training on data protection and security best practices
Important: While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
6. Data Retention
We retain your information for as long as necessary to:
- Provide you with our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services and prevent fraud
Specific retention periods:
Account Information: Retained while your account is active, plus 3 years after closure
Usage Logs: Retained for 2 years for security and analytics purposes
Payment Records: Retained for 7 years for tax and legal compliance
Support Communications: Retained for 3 years after resolution
7. Your Privacy Rights
You have the following rights regarding your personal information:
7.1 Access and Portability
Request access to your personal information and receive a copy in a portable format
7.2 Correction
Request correction of inaccurate or incomplete personal information
7.3 Deletion
Request deletion of your personal information (subject to legal retention requirements)
7.4 Restriction
Request restriction of processing of your personal information
7.5 Objection
Object to processing of your personal information for certain purposes
To exercise these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your session and preferences
- Analyze usage patterns and improve our Service
- Provide personalized content and features
- Ensure security and prevent fraud
You can control cookies through your browser settings, but disabling them may affect Service functionality.
9. International Data Transfers
Our Service is primarily operated from Ghana, but we may process or store data in other countries to provide our services efficiently. When we transfer data internationally, we ensure appropriate safeguards are in place.
If you are located outside Ghana, by using our Service, you consent to the transfer of your information to Ghana and other countries where we operate.
10. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our platform
Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Data Protection Officer: [email protected]
Address: Keyrios Intelligence Platform, Ghana
Phone: [Contact Number]